Shipping and Returns


If you are not completely satisfied with your Banjanan online purchase,  you may send it back to us for an exchange or refund.

  • All merchandise returned must be unworn, unwashed, with price tags intact.
  • Returns must be shipped via UPS or Fedex with tracking number.
  • Exchanges/Returns must be received within 45 days of the original ship date.
  • Exchanges/Refunds are processed within 7 days after we receive the merchandise. You will receive a confirmation email when your exchanges/credits are processed.
  • We do not refund shipping costs. Shipping costs will only be refunded when the return is a result of an error or damaged merchandise.
  • We reserve the right to deny credits if the merchandise returned does not meet our return policy requirements.
  • Returns will be credited to the original credit card account used for purchase
  • Sale merchandise is Final Sale. No exchanges or returns will be accepted.


  • Email to receive the return address and RA number
  • Securely pack merchandise and mark the return authorization number on outside of box
  • Please note the nature of the return or exchange on the invoice, i.e. did not fit, did not like, etc
  • Returns must be shipped via UPS or Fedex with tracking number.


UPS Ground $10.00

UPS 2nd Day   $25.00

All orders are shipped Monday - Friday via USPS or UPS, excluding holidays.

All orders placed Monday - Friday after 12 PM eastern time will be processed following business day. Express orders placed Saturday - Sunday will be processed Monday. Please note there are no weekend deliveries with UPS ground or 2nd Day services. UPS 2nd day orders placed on Thursday before 12 pm will be delivered on Monday.

Once your credit card is authorized, you will receive a confirmation email. Once processed you will receive your order within 3-7 business days. 

We are unable to ship to PO Box and military addresses. For shipping outside the Continental US, and for International shipping, please email for shipping rates and details.

Banjanan is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.