If you are not completely satisfied with your full price Banjanan online purchase, you have 21 days to send it back to us for an exchange or refund. All merchandise returned must be unworn, unwashed, with price tags intact. Please return all original packaging.
You can initiate a return by clicking here. There is a flat $10 shipping fee for all returns.
Exchanges/Refunds are processed as soon as they are received at the warehouse. You will receive a confirmation email when your exchanges/credits are processed. Please note it may take your bank or credit card company 7-10 days to re-credit your return.
Please use our return shipping label. We can't refund any other shipping costs.
We reserve the right to deny credits if the merchandise returned does not meet our return policy requirements.
Returns will be credited to the original credit card account used for purchase
SHIPPING WITHIN THE CONTINENTAL USA
UPS Ground $10.00 for orders under $250.00.
Complimentary shipping on all orders above $250.00.
All orders are shipped Monday - Friday via UPS, excluding holidays. Due to current measures to protect the safety of our distribution center employees, you may experience delays in order processing and delivery which is out of our control.
Please note there are no weekend deliveries with UPS ground services.
Once your credit card is authorized, you will receive a confirmation email. Once processed you will receive your order within 3-7 business days.
We are unable to ship to PO Box and military addresses.
For shipping outside the Continental US, and for International shipping, please email firstname.lastname@example.org for shipping rates and details.
Banjanan is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
Banjanan is not responsible for any packages lost or mislaid in transit.
International orders are final sale and non-returnable.