Banjanan Privacy Policy

Welcome to our website www.banjanan.com (the “Site”). Please read our Privacy Policy carefully.

This Privacy Policy applies when you visit or surf the Site without purchasing any product, when you register on the Site and when you use our services for purchasing products. By using this Site, you accept the practices described in this Privacy Policy. If you do not want to accept the practices described in this Privacy Policy, please do not use the Site.

Your Personal Data will be processed to provide the services you subscribed to or reserved for registered users, to facilitate navigation of and shopping from the website and to keep you informed of Banjanan news and offers. Banjanan controls Personal Data collected and processed for purpose of rendering e-commerce services and the sale of products (herein the "E-Commerce Purposes") through the Site. Banjanan is the sole data controller of the Personal Data processed for marketing purposes, notably to send to Users, also through newsletter, information and updates on its products, offers, exclusive sales, promotional campaigns and on events and similar initiatives organized by Banjanan. 

1. Our Policy

Everyone has the right to protection of his/her Personal Data. We respect Users' right to be informed regarding the collection of and other operations involving their Personal Data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. For this reason, your Personal Data will be kept to a minimum and will not exceed the purposes for which your Personal Data was collected and/or processed; we do not process your Personal Data when we can provide you with services through the use of anonymous or traffic data (such as marketing research made for improving our services, browsing data processed to provide you with customized contents or offers adapted to your preferred language, your location, etc.)

This Privacy Policy provides you with all information needed to understand how we collect data which may identify the Site’s Users. 

2. Who collects and processes Your Personal Data, how and for which purposes?

To Whom Your Personal Data Will Be Disclosed? Personal Data will only be disclosed to third party companies that provide, on behalf of Banjanan , specific services as data Processors only for the E-Commerce Purposes. Personal Data will not be disclosed to any other third parties or disseminated or transferred without informing our Users of such disclosure/dissemination/transfer, and, in any case, in accordance with the applicable laws.Some of the Processors of your Personal Data appointed by Banjanan for E-Commerce Purposes directly are:

United Parcel Service, for purposes related to shipping, delivering and returning products purchased on Banjanan.com;

For the E-Commerce Purposes, we collect your Personal Data (such as personal details, e-mail address, address, credit card numbers, bank code, tax code and telephone number, etc.) on your order form only for the purpose of selling the products ordered by you. Your Personal Data shall be stored in a way which allows us to identify you for the period necessary for the purposes which the data was collected for and subsequently processed and, in any case, in accordance with Governing Laws. Your Personal Data shall not be disclosed to third parties without your consent.

For the Marketing Purposes, we may process your Personal Data as well as browsing data ("Traffic data") resulting from the use of our Services by any User, in order to provide Users with customised contents and offers on our Services or to deliver any newsletter they subscribed to, subject to their discretionary right to withdraw their subscription to such newsletter or to oppose or object to the receiving of any advertising or marketing content which we think is of interest to a specific User. For Marketing Purposes, Personal Data and Traffic data is mostly processed by electronic means and shall be stored for us in any case, in accordance with Governing Laws and made available to our Processors.

Moreover, your Personal Data may be disclosed to the police or to judicial authorities, according to applicable laws and upon a formal request by such entities, for example in the event we need to prevent fraud on the Site (anti-fraud services).

Data processors will also have access to your Personal Data as stated in section 2 for the specific purposes stated therein. In all the above circumstances, your consent for data processing is not required as Personal Data Processing would be necessary for the performance of E-Commerce Purposes.

The reasons for collecting Personal Data will be expressly listed in the information of privacy statement that we will present from time to time on the page asking the User to provide his or her Personal Data, be it for E-Commerce Purposes or for Marketing Purposes. We may have access to third parties' Personal Data which was directly disclosed by its Users, for example when a User bought a product to be sent to a friend, when the User paying for the product is different from the recipient of the product, or when a User wishes to recommend to a friend a service of the Site or the sale of a particular product. In all of the above cases, please make sure you receive the consent of such individuals before disclosing their Personal Data to us and make sure you inform them about this Privacy Policy; you will be the only person liable in connection with the disclosure of information and data regarding such third parties if they have not provided you with their prior explicit consent for it and for any improper and unlawful use of that information. In any event, we shall use reasonable efforts to inform third parties required by law and, when necessary, shall request their explicit consent upon registering in its archives the Personal Data of the User indicated.

3. What Happens if You Do Not Disclose Your Personal Data to us?

Granting your Personal Data to us (in particular, your personal details, your e-mail address, your address, your credit/debit card numbers and bank code and your telephone number) is necessary for processing your order for the purchase of products on the Site, supplying other services provided on the web site upon your request, or when your Personal Data is needed to fulfil obligations required by law or regulations. The refusal to provide us with some of your Personal Data necessary for performing the above purposes may consequently prevent us from processing your order for the purchase of products sold on the Site or fulfilling obligations required by law and other regulations. Therefore, failing to provide Personal Data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on the Site or not providing the Site’s services.

Disclosure of further Personal Data to us other than that required for fulfilling legal or contractual obligations and for properly browsing our services with necessary traffic data is optional and does not have any effect on the use of the Site and of its services or on the purchase of products on the Site. We will inform you at every step whether disclosing your Personal Data to us is compulsory or optional by marking with an appropriate symbol (*) the information that is compulsory or data needed for the purchase of products on the Site.

4. Security Measures

We have adopted security measures to protect Personal Data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and against all other reasons for data processing that do not comply with our Privacy Policy. 

While we take all reasonable steps to protect your personal information from unauthorised access, use or disclosure, we cannot make any guarantees in this regard. In particular, online payments are secured through the https protocol in order for your data to be encrypted during their transmission to the payment processor. In some other cases, transmitting data over the internet is not assured to be secure from access by unintended recipients. We will not be responsible for any breach of security unless this is due to our negligence.5

5. Your Right to Access Personal Data and Further Rights

You are entitled to obtain, at any time, confirmation from us as to whether or not data relating to you is being processed, whether the data is not yet registered, and the communication in intelligible form of the data undergoing processing. Moreover, you are entitled to receive from us information on the source of your Personal Data; the purposes and way of processing your Personal Data; the logic involved in any electronic data processing; details of the data controller and of the data processors; the names of the entities and categories of entities to whom your Personal Data may be disclosed or who may access your Personal Data, for example, as a data controller or a party so appointed. You are entitled to obtain at any time from us:

a. the updating or adjustment of your personal data;

b. the deletion, the transformation into an anonymous form or blocking of your personal data (unlawfully processed), including data which does not need to be stored for the purposes for which it was collected and subsequently processed;

c. the confirmation that the operations under letters a) and b) have been reported (together with the contents of the same) to whom the data was disclosed or disseminated, except when it becomes impossible or if the means used are clearly disproportionate to the protection of users' rights.

You are entitled to object, in whole or in part:

a. for legitimate reasons, to the processing of your personal data, even if it is related to the purposes for which it was collected;

b. to the processing of your personal data for advertising or direct marketing purposes or in order to carry out marketing research or commercial communications.

You may freely exercise your rights at any time, provided that you do so in compliance with Governing Laws, by sending your request to us in the appropriate form. 

6. Consent

Each time your consent is required, Banjanan will inform you in advance and will give you the option to either provide or refuse your consent for the use of your Personal Data, including your e-mail address, for the above purposes, by ticking the appropriate boxes.

We wish to inform you that we may process your Personal Data also without your consent in certain circumstances, such as when such processing is necessary for performing a legal obligation to which we are subject or when such processing is necessary for performing obligations undertaken in contracts with the users.

To the extent of Governing Laws and subject to your rights, Your personal data may be processed by Banjanan for sending you advertising or offers for Marketing Purposes about products and services unless you object to it at any time, either when Your personal data has been collected or at any time, notably when receiving any offer from Us.

In any case, we guarantee that users may exercise, at any time and without having to state their reasoning, their right not to receive future communications connected to particular services upon request.

7. Amendments and Updating of this Privacy Policy

We may amend or simply update all or part of this Privacy Policy, including when amendments are made to legal provisions or regulations which govern data protection and protect your rights. The amendments and the updating of the Privacy Policy shall be applicable as soon as they are published on the Site in this section. Therefore, you are requested to regularly access this section in order to check the publication of the most recent and updated Privacy Policy.